AI Receptionist
The AI receptionist that answers every call for your trades business
Stay on the job. Tradrux picks up the phone, has a real conversation, gets the details you need to quote, and sends them to you the moment the call ends. $19–99/mo.
No credit card required.
What it is
What is an AI receptionist?
An AI receptionist is software that answers your business phone and talks to callers the way a person at the front desk would — taking the job details, asking follow-up questions, and handing everything to you in an organized form.
For a plumber, electrician, roofer, or HVAC contractor, that front desk usually doesn't exist. You're on a roof or under a sink when the phone rings, and the caller moves on to whoever answers first. Tradrux's AI receptionist is built for exactly that gap.
How it works
What happens when a customer calls
- 1
A customer calls your business number
The call never rings through to your personal phone. Your AI receptionist picks up straight away, so there's no busy signal, no voicemail tag, and no missed call while you're up a ladder.
- 2
It has a real conversation
Not a phone tree and not a recording. It talks to the caller, asks what the job is, where it is, how urgent it is, and what's still missing — the details you'd ask for yourself before quoting.
- 3
You get notified the moment it comes in
You know a call is happening as it happens, and the full details land in your inbox as soon as it ends — no digging through a voicemail inbox or chasing down a phone number.
- 4
It becomes an organized job record
The call is summarised, the job type is suggested, and gaps are flagged. Confirm it’s real and everything that touches that customer from then on links to the same record.
Features
What your AI receptionist does
Answers every call
Day, night, weekends, and while you’re mid-job. Every call to your business number gets picked up.
Asks the right follow-up questions
Vague answers don’t turn into lost jobs. It digs for the scope, location, timing, and photos you’d need before quoting.
Captures the full picture
What was said, when, and what’s still missing — summarised and attached to the job record automatically.
Works alongside texts and email
Calls, texts, and email all end up in one place, linked to the same customer, so nothing lives in three different apps.
Falls back gracefully
If your plan’s AI receptionist minutes run out, calls move to voicemail that is transcribed and lands in your inbox like any other lead.
You stay in control
It flags and organizes. It never dispatches, quotes, or decides on your behalf — you make every call that matters.
Compare
AI receptionist vs. voicemail vs. a human answering service
| Tradrux AI receptionist | Voicemail | Human answering service | |
|---|---|---|---|
| Answers while you’re on a job | Always | No — leaves a message | Only during office hours |
| Asks follow-up questions | Yes | No | Depends on training |
| Details ready as soon as the call ends | Yes | You listen and re-type | Message relayed later |
| Linked to the job record | Automatically | Manual | Manual |
| Cost | Flat monthly plan | Free, but costs you jobs | Salary or per-minute fees |
- Lead to Job tracking
- AI Receptionist
- Follow-up reminders
- Business phone number
- Up to 1 logins
- Up to 3 team members (no login needed)
- Lead to Job tracking
- AI Receptionist
- Everything in Solo
- Follow-up reminders
- Automated follow-ups
- Business phone number
- Priority support
- Up to 3 logins
- Up to 10 team members (no login needed)
- Lead → Job tracking
- Everything in Team
- AI Receptionist
- Follow-up reminders
- Automated follow-ups
- Business phone number
- Priority support
- Up to 10 logins
- Up to 10 team members (no login needed)
AI Receptionist keeps answering every call on every plan. If a month's included minutes run out, calls fall back to voicemail while your voicemail minutes last. If those run out too, callers are asked to text and you get an SMS with their number — never a silent cutoff.
FAQ
AI receptionist questions, answered
What is an AI receptionist?
An AI receptionist is software that answers your business phone and holds a natural conversation with the caller — taking the job details, asking follow-up questions, and passing everything on to you. Tradrux’s AI receptionist is built specifically for trades businesses, so it asks the questions a plumber, electrician, roofer, or HVAC contractor would actually ask.
How does the AI receptionist answer calls for my trades business?
You get a dedicated business number during setup. Customers call that number, and your AI receptionist answers every call, has a real conversation to get the complete picture, and sends you the details the moment the call ends.
Will calls still ring through to my personal phone?
No. Calls never ring through to your personal phone on any plan — the AI receptionist answers instead. Texts and photos still reach your personal phone the way they do now, and you’re notified the moment a call comes in.
Is the AI receptionist included on every plan?
Yes. Every plan includes AI receptionist call answering. Plans differ in how many AI receptionist minutes are included each month and in how deep the conversation goes — see the pricing below.
What happens when my AI receptionist minutes run out?
Calls don’t just drop. They move to voicemail, and the recording is transcribed and lands in your inbox like any other lead. If voicemail minutes also run out, the caller hears a short message asking them to text instead, and you get a text with their number.
How long does setup take?
Under 5 minutes. Pick a business number and add a forwarding rule to your inbox. You keep your existing number and inbox.
Does the AI receptionist replace my CRM or field service software?
No. Tradrux runs beside the tools you already use, so nothing about your current setup has to change.
Does Tradrux use my calls to train AI?
No. Your communications are processed only to provide the service to you and are never used to train AI models.
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