Guides, updates, and insights for trades businesses.
Voicemail vs. Text: What Actually Gets Customers to Call Back
A customer leaves a voicemail and hears nothing for two days. Another gets a quick text within the hour. Which one books the job? A practical look at following up when you're working with your hands.
Quote Follow-Up: When to Chase and What to Say
You sent the quote and heard nothing. Following up feels awkward, so most contractors don't, and quietly lose jobs they could have won. Here's a calm, practical approach.
What to Forward to Tradrux (and What to Keep Private)
Tradrux only sees the messages you choose to send it. Here's how to decide what to forward, how to start small, and how to stop whenever you like.
The Email That Changes the Job: Spotting Scope Changes and Cancellations
A client adds a window, swaps a material, or quietly pauses the project, all in a casual email buried among others. Missing it can mean wasted trips, unpaid extras, and awkward conversations.
How to Set Up Email Forwarding for Tradrux (Gmail, Outlook, Apple Mail)
Tradrux never logs into your inbox. It works from a simple forwarding rule you control. Here's how that rule works and how to create one in the three most common email apps.
How to Triage Your Inbox in 5 Minutes From the Job Site
You don't have time to read every message twice. Here's a simple five-minute routine for sorting what matters from what can wait, even with sawdust on your phone.
Why Trades Businesses Miss Leads (And How to Stop It)
Most contractors don't lose jobs because of bad work — they lose them because a message got buried. Here's the pattern, and how Tradrux fixes it.